At Kingly Royal, we are committed to promoting responsible gaming as a part of our dedication to customer care and social responsibility.
We believe it is our responsibility to ensure you have a positive experience on our platform while being aware of the possible risks associated with PC gaming if not managed responsibly.
To aid you in upholding a secure and pleasant gaming experience, we endorse responsible gaming and provide resources for individuals seeking to efficiently regulate their gaming habits.
Gaming should be an enjoyable hobby. Follow these suggestions to assist you in handling your gaming experience:
We promote responsible gaming by providing various features intended to assist you in maintaining control.
If you need to take a break or are concerned about your gaming habits, you have the option to self-exclude from Kingly Royal by utilizing the features in the "Profile" section on our website. You can select from the following choices:
These choices are implemented right away. If you can still log in to the platform afterwards, please inform us promptly via email.
During the exclusion period, you will be unable to use our platform. If you need access to your account history or any other details, please reach out to customer support via email. Furthermore, you will not receive any marketing messages from us while this exclusion is in effect.
We suggest exploring comparable exclusion options on other gaming platforms and modifying your social media settings to steer clear of related content.
Kingly Royal reserves the right to implement permanent or temporary exclusions at our discretion if there is evidence indicating possible gaming-related concerns.
If you want to deactivate your account, kindly submit a written request to our customer service team atkinglyroyal.com. Kingly Royal reserves the right to terminate accounts at our discretion, while still upholding all previous contractual commitments.
If you do not have an account but want to opt out of our platform, emailkinglyroyal.comwith your complete name, address, email, and age. This exclusion will take effect right away and can only be lifted seven days after sending a written request.
You can access your gaming and transaction history through the "Game History" and "Transaction History" sections on the platform. If you need more details, please reach out to customer support.
If you or someone you're acquainted with is facing challenges with gaming habits, please think about the following self-assessment questions:
If you respond "yes" to several inquiries, you might be facing difficulties with gaming. Reach out to the support groups mentioned in Section 4 for advice and help.
If playing video games has had a negative effect on you, think about contacting Computer Gaming Addicts Anonymous (CGAA) at[email protected]. Note that CGAA is an autonomous organization and not associated with Kingly Royal.
To enhance online safety for children, we recommend using parental controls and filtering software to block minors from viewing inappropriate content.